Harley Grove Medical Centre

Welcome to Harley Grove Medical Centre

We aim to offer appointments when you want them in comfortable surroundings with polite and friendly staff. We want all patients to get an appointment and a service to suit their lifestyle.

An appointment system is in operation at the surgery. 48 hours access is available to patients in this practice. If a patient considers their case to be urgent, they should make the urgency known to the receptionists, and they will be seen the same day.

Emergency appointments are seen by a doctor available at that particular time. Patients cannot request to see a particular doctor from the surgery.

In addition to the GPs we offer a wide range of other services including: Home Visits, Psychologist, Health Visitors, Baby Clinic, Antenatal Clinic, Family Planning, Blood Clinics, New Patient Health Checks, Nurse Clinics.

Please read our Mission Statement.

Care Quality Commission report

Making an appointment

Appointments can be made by calling our reception on 020 8983 7479. Alternatively you can book an appointment online.

Opening hours

Our reception is open:
Monday 9.00 am - 7.30 pm
Tuesday 9.00 am - 6.30 pm
Wednesday 9.00 am - 6.30 pm
Thursday 8:30am - 7:30pm
Friday 9:00am - 6:30pm

Surgery will be closed between 1-2pm every day, telephone lines are open during this time.

Please note any patient who walks into the surgery for an urgent consultation after 6.00 pm will not be seen.

Cancelling an appointment

Please help us to help you by always cancelling appointments when you can’t attend! Our cancellation line is 020 8983 7479. Please put it in your mobile phone! We can always use the appointment for someone else.

If you have electronic access for appointment booking, you could cancel your appointment through Electronic Access.

GP and Nurse’s consultation times

Our doctors will be able to see you at the following times:

Monday
9.00am-12.30pm, 3.30pm-7.30pm*
Tuesday
9.00am-12.30pm, 3.30pm-6.00pm*
Wednesday
9.00am-12.30pm, 3.30pm-6.00pm*
Thursday
9.00am-12.30pm, 3.30-7.30pm*
Friday
9.00am-12.30pm, 3.30pm-6.00pm*


*Nurses: 2.00pm-6.00pm

Surgery will be closed between 1-2pm every day, telephone lines are open during this time.

Telephone Consultation:
We have a service for patients who are unable to get or wait for an urgent appointment to see a doctor. They can get a telephone consultation by leaving their details with the receptionists, and the doctor will contact them after surgery to give them a telephone consultation.

Pram and wheelchair access available

News

  • Important walk-in-centre information!

    From 1 August 2018 the two walk-in centres in Tower Hamlets - St. Andrews and the Barkantine - will no longer be able to see walk-in patients. They will all be pre-booked appointments. The two centres will be open 8am-8pm seven days a week. This service will only be available to patients registered with a Tower Hamlets GP surgery. Appointments can be booked by GP surgeries in Tower Hamlets or 111. Please contact the surgery, or 111 when the surgery is closed, if you feel you may need an appointment.

  • Important!

    All patients registered at Harley Grove Medical Centre have been allocated a named GP. If you would like to know who is your allocated GP, please contact surgery on 020 8983 7479.

  • Saturday Appointments

    There will be no Saturday appointments from 1st May 2013.

  • 2015 satisfaction survey results are out!

    View/download 2014/2015 survey results

  • Registering now!

    Our list is open for new patients. Contact our reception on 020 8983 7479 for details.